Reporting lines need to be clearly defined and understood.
- To whom do you report?
- If you do not know you need to find out.
- Check that the person to whom you report (or think you do) agrees.
- If you have more than one manager, you cannot be held accountable.
- You can easily duck and dive between your two (or more) managers.
- You can pass the buck. You can blame others. You can point fingers.
- And if you are the manager you may struggle to pin someone down.
- Without clarity on reporting lines, you can’t manage performance.
- Once reporting lines are clear we need to honour and respect them.
- Always go first to your immediate manager – not to his or her manager.
- Always go first to your immediate direct report – not to his or her direct report.
For further assistance or information contact Steve Woods – steve@achievementprocess.co.za.